Shipping policy
Thank you for shopping at onlinechics.com!
We are committed to delivering your order as quickly and efficiently as possible, no matter where you are in the world.
🌍 Worldwide Shipping
We proudly ship worldwide from our warehouses located in China.
📦 Shipping Options & Delivery Times
We offer two shipping methods:
-
Standard Shipping
• Delivery Time: 10–14 business days
• Tax: Included
• Tracking: Available
-
Express Shipping
• Delivery Time: 5–7 business days
• Tax: Included
• Tracking: Available
Please note that delivery times are estimates and may vary depending on destination country, customs clearance, and unforeseen delays.
📮 Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your confirmation email.
💲Shipping Fees
Shipping fees are calculated at checkout based on your selected method. We may offer free shipping promotions on select items or during specific campaigns.
📦 Tracking Your Order
Once your order is shipped, you will receive a tracking number via email to monitor its journey.
🌐 Customs & Import Duties
All taxes are included in our prices. However, some countries may charge additional import duties or customs fees upon delivery. These charges are the responsibility of the recipient.
📧 Questions or Concerns?
If you have any questions about your order or delivery, please contact us at:
📧 info@onlinechics.com